Example:

• Is this worded correctly?

• Is this how this is supposed to look?

• What sorts of events/news should I be covering for my school's social media/webpage?

• How do I edit photos for the website?

• Anything related to wording, visuals, coverage, branding, marketing, etc.

Example:

• How do I make or edit a page?

• How do I make or edit a post?

• How do I post to Facebook/Instagram/Twitter through Thrillshare?

• Anything related to Thrillshare, how to use it, technical issues with the platform, etc.

Example:

• Can you add me as an admin?

• Can you give me permissions to edit a page?

• Anything related to permissions/z-scaler issues, etc.

• Questions regarding ADA compliance.

Contact Communications

Communications@bcsemail.org

Contact Thrillshare Help

Click the chat icon in the bottom corner of any Thrillshare page or click "Start a Chat" under "Live Support" on the main page.

You may call their Help Desk 501-613-370.

There are also many helpful guides and articles on the Thrillshare landing page.

Contact Technology Helpdesk

Help Desk Live Chat is available 7:30 a.m. - 3:30 p.m., Monday - Friday.
Call 828-255-5987

helpdesk@bcsemail.org.

Submit a technology trouble ticket https://bolt.buncombe.k12.nc.us

General Questions? Call 828.255.5256.