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The PowerSchool Parent Portal
Welcome to the PowerSchool Parent Portal.

New to Parent Portal?
The PowerSchool Parent Portal connects parents to their child’s education.
In addition to managing student contact and medical information, parents have real-time access to attendance, grades and assignments, notification preferences, and more. Parents of returning students also use the portal to annually update their child's information. These instructions will help you get started!

You'll learn to: 1. Find the Parent Portal, 2. Create a new account, 3. Update your contact information, and 4. Customize your school notifications for each phone and email address.

You can learn more about the parent portal below. 

Step 1.

You may access the PowerSchool Parent Portal through Alternately, on your school's website, look for the Parent Portal button under Quick Links:

The Parent Portal button is also available on school websites under Quick Links.

Step 2. Parent Portal Account

If you need an account for Parent Portal, please contact your school for assistance. 
Step 3. Update Contact Info

Log in using your new Username and Password. Select the Contact Information button at the bottom of the main menu to update your address, phone numbers, emergency contacts, etc. (When re-enrolling a current student, this section will also prompt your for student medical information.)

Look for the button labeled either Year Round Update or Annual Information Update in the Parent Portal Navigation menu. Is is located on left side of the screen, near the bottom. If you don't see it, click Grades & Attendance (top menu option) and check again. If the portal prompts you with a message that you've already completed an annual update, you'll need to call your school's PowerSchool manager to update your contact info.

You’ll need to agree to comply with the Children’s Online Privacy Protection Act (COPPA) to begin.

Example: COPPA acceptance display.

Then, you’ll be prompted to enter your child’s date of birth as mm/dd/yyyy (Example: 04/03/2001).*

*On this portion of the form, you will use leading zeroes. Why is it different this time? These numbers are used to authenticate your child's identity through different agencies, using differing date standards. Thank you for your understanding!

To update contact information, you'll need to enter your child's birthday as MM/DD/YYYY.

General Tips:
• Once each section is complete, a green Submit button will appear at the bottom of the form. If no such button appears, please look for required areas, outlined in red text, and enter this information.
• If a phone number is not available, you may enter 828-000-0000.
• If no email is available, look for a check box to indicate no email address is available.

Once your account is active and your contact information up-to-date, you may proceed with setting up your Custom Notifications through Parent Portal. Alternately, you may view our other options for notifications and staying informed at

About PowerSchool Parent Portal

  • What is the PowerSchool Parent Portal?
    PowerSchool is the school district's electronic student information system (SIS). PowerSchool helps your school access and maintain student, staff, and schedule information. PowerSchool uses the Internet to facilitate student information management and communication among school administrators, teachers, parents, and students. 

    The PowerSchool Student and Parent portal is a tool that is integrated into the PowerSchool Student Information System (SIS) that is specifically developed for parents and students. The PowerSchool Student and Parent portal gives parents and students access to real-time information including attendance, grades and detailed assignment descriptions, school bulletins, and even personal messages from the teacher. Everyone stays connected: Students stay on top of assignments, parents are able to participate more fully in their student's progress, and teachers can use their grade book to make decisions on what information they want to share with parents and students.

    For assistance in activating a PowerSchool Parent Portal account, adding a student to your PowerSchool Parent Portal account, or updating your password, send the following information to [email protected] 
    Specific request: 
  • Your full name
     School student attends
     Student full name

 to the PowerSchool Parent Portal.
Download the Advanced PowerSchool Student/Parent Portal User Guide

Buncombe County Schools is in the process of reviewing its website to ensure compliance with Section 504 of the Rehabilitation Act and Title II of the Americans with Disabilities Act. Buncombe County Schools does not discriminate on the basis of sex in its education programs or activities and is required by Title IX of the Education Amendments Act of 1972 and federal regulations to not discriminate in such a manner. This requirement extends to admission and employment. Inquiries about the application of Title IX and its implementing federal regulations may be referred to the Title IX Coordinator and/or the Assistant Secretary for Civil Rights in the Office for Civil Rights at the U.S. Department of Education. The Title IX Coordinator's contact information is: Shanon Martin, [email protected], 828-255-5918, 175 Bingham Road, Asheville, NC 28806.

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