Open to the Public
Monday - Thursday: 7:30 am - 4:30 pm
**NOTICE: Due to high volume, records requests
may take up to 5 business days to process prior to mailing or pick up.
Please plan accordingly and complete
your request in advance of the date needed.**
NOTE: DURING THE SUMMER OUR OFFICE IS CLOSED ON FRIDAYS.
ALL RECORD REQUESTS WILL BE PROCESSED AS THEY COME IN ON THE FOLLOWING MONDAY.
We only accept cash or check in our office for payment.
**Online submissions are generally processed quicker
and also have email notification features for progress updates.**
Payment Accepted: Credit/Debit Card
The official transcript includes the following information, if available:
- graduation date
- final transcript (grades and attendance for high school)
- immunization records
The complete school record includes the following information, if available:
- attendance for all years in Buncombe County Schools
- grades for all years in Buncombe County Schools
- driver's eligibility certificate
The graduation verification includes the following information:
- name of Buncombe County High School
The immunization record includes all immunization shots documented in the school record.
Diploma copies are not available. There is only one copy of the diploma and it is given to the student at graduation.
The following non-refundable fees will apply for each copy of your records:
- Processed within 5 business days.
- Mailed via first class mail or can be picked up when completed.
- For pick up in person, select "I will pick up" under "Select Delivery Method."
- You will receive a confirmation email when the request is complete.
$18.00 - International Shipping
- Orders mailed outside the United States require an $8.00 postage fee in addition to the standard $10.00 processing fee.
- Processed within 5 business days.
- You will receive a confirmation email when the request is complete.
$30.00 - US Postal Service Express Shipping (online requests only)
- Processed within 1 business day .
- Should be received within 2 business days.
- Requests submitted before 11:00 am EST on business days will be mailed USPS Express Mail Overnight on the day the request is submitted.
- Requests submitted after 11:00 am EST or on a non-business day will be mailed the next business day.
- You will receive a confirmation email when the request is complete.
- Mail form to Student Services or submit in person.
- Same day service for walk-in's is not available.
- Will be processed within 5 business days.
- $10.00 non-refundable fee (cash or check) for each copy of your records.
- Will mail via standard US postal mail or hold for pick up.
- FAXED OR EMAILED REQUESTS ARE NOT ACCEPTED.
Contact Information