Employees: Create an Account

Create a SchoolMessenger Contact Manager Account
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It is up to you how you'll receive notifications from Buncombe County Schools:
A) Calls to your home phone or cell,
B) Text Messaging,
C) or emails. 

To create an account, you'll need your your Employee ID number, a valid email address, and if you are adding children to your account, their student ID numbers. Don’t start the process unless you have access to your email and a phone number on file in HRMS.

After clicking SIGN UP above you will need to enter a valid email address, password, and your name.  When you are finished, click Sign Up. (Remember to write down your password and keep it in a safe place.)

  • Next, you'll need to verify your email address. In another browser window, check your email for a message from SchoolMessenger. Follow the instructions for completing your account registration using the link inside the email. After following the verification link, you will again be prompted for your password and an Activation Token code found inside the email. Enter this information and click to continue logging in.

Your account has now been created.

You should now see a page titled "Getting Started". Select “Click Here to Begin.” You will be asked to select between two choices regarding an "Activation Code." Choose “I do not have an Activation Code and want to activate by phone” and then click the Next button.

Now you are ready to add users to your account. To add yourself as a user, input your payroll ID as nine digits: three leading zeros followed by six numbers. If you are a parent and want to add children who are students, also input their student ID Numbers. You will be taken to a page that gives you a numerical Phone Activation Code. Write this code down!

Add Contact Sample
*For staff, your ID Number is three zeroes plus your six digit payroll ID number.

The final phone activation step is a safety measure, similar to activating a credit card. To activate your Contact Manager account, you must call from a phone number listed on your file in the BS HRMS system.

CALL (877) 548-5811, follow the voice activated prompts and input the Phone Activation Code. (If you need to update your employee contact info, use the appropriate form on the employee website. However, note that it may take up to two weeks for your info to be updated.)

You're almost done! When you have finished adding yourself and any children to your account, and have completed the phone activation, then you will be ready to edit your contact details.

Log into your account, and choose the “Contacts Tab.” The next page will list your contacts. Under the Actions column, click “Edit.” If you would like to add phone numbers and/or email addresses, do so now. Then simply check which types of messages you would like to receive, and at which phone number or email address.

Note that you can also select “SMS” (text message) options, (charges may apply).

Make sure that you click "save" when you finish making changes!

* If you need help creating an account, contact the School Messenger Help Desk at 800-920-3897 or email the BCS Communications Department at communications@bcsemail.org.


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